Our work

Products we've built.

Each product started with people on the ground telling us what doesn't work. We built tools that fit how they actually operate.

Digital loyalty and bookings for local businesses

Lupp

Problem

Salons, barbers and beauty businesses run bookings on calls and WhatsApp messages, with no-shows and cash-only payments.

What we built

Digital loyalty programme, online booking, reviews and ratings, customer discovery, and merchant dashboard — all from one QR code.

Tech highlights

QR code check-in and loyalty tracking
Booking system with team member selection
Customer discovery and search
Star ratings and reviews

Status

Live

Metrics

2,000+ local businesses across South Africa · +32% return visits

Visit Lupp →

Check-ins, patrols and incident reports for security companies

Guard operations on WhatsApp

A South African security services company

Problem

Security companies rely on paper registers, radio calls and phone checks to know whether guards are on post, patrolling and reporting incidents.

What we built

Geolocation clock-in and clock-out: guards clock in on WhatsApp, and their live location confirms they're on site at the start and end of every shift
Patrol check-ins at QR points
Incident reports with photos and voice notes
Alerts to supervisors when check-ins are missed
Shift handover notes and a supervisor dashboard

Tech highlights

WhatsApp Business API
Geolocation clock-in
QR patrol points
Works on basic smartphones

AI for fireplaces

KALM Group: AI-powered sales and support for fireplaces

Problem

Customers struggle to choose the right fireplace for their space, fuel type and budget, and the sales team spends time answering the same questions and preparing quotes by hand.

What we built

AI fireplace advisor: customers describe their room size, fuel preference (wood, gas, electric) and budget, and get matched to suitable models
AI sales assistant on WhatsApp and the website: answers product, installation and pricing questions 24/7 from KALM's own catalogue and documents
Instant quote builder: generates a draft quote with product, flue, installation and extras for the sales team to approve
Lead capture and qualification: AI collects customer details and needs, and hands qualified leads to sales
Room photo analysis: customers upload a photo of their space and get suggestions on placement and suitable models
Aftercare support: maintenance tips, servicing reminders and warranty questions handled automatically

Tech highlights

Large language models grounded in KALM's product catalogue
WhatsApp Business API
Website chat integration

Status

[LIVE / PILOT]

Visit KALM Group →

What these taught us

Design for low connectivity and low-end devices
WhatsApp is where people already are
Frontline workers adopt tools that live on WhatsApp, not new apps they have to learn
Adoption beats features: if people won't use it, it doesn't matter what it does
Payments, tracking and trust have to just work

Start with a conversation, not a sales pitch.

Talk to us